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Blue Mountain Greeting Cards Complaint - Scams - subscriptions
Blue Mountain Greeting Cards Complaint

Blue Mountain Greeting Cards Complaint

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Scams - subscriptions


Blue mountain have taken a out of my account a years membership. This is an unauthorized charge.
Bank says I need to close my account to stop this happening. What else can I do ?


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Comments


mlweidner says: (4 years ago)
 0
I spoke with an individual by the name of Matt (he refused to give me his last name and his lead Eric (who also refused to give me his last name) at BLUE MOUNTAIN CARDS, owned by American Greeting Cards. Its has taken 4 separate and different communications to this company to get the unauthorized monthly charges of $3.99 since August 2013. I have simply asked them to cancel this membership which I have never authorized or used and credit me for these charges. I had a lawyer listen to this conversation, it was horrible customer service. I mentioned there were hundreds of people who had filed complaints or posted their experience on the internet of the exact same problem i was having - their response was "you can't believe everything on the internet". I had all the facts that they could not dispute, finally after be put me on hold for 15 minutes they said they would credit my card and stop the charges. The lawyer wanted to get a confirmation sent to my email or by mail, they said it would go to the email they had on file which they refused to give me (it was not my email!). I insisted they send confirmation to my email address, I had to fight with them on this. Then when I asked Matt for the last name as my contact at Blue Mountain, he refused. I asked Eric's last name and they hung up on me. Do you think they have done this before? So I wait and see if this will finally end a 9 month fight! My opinion is don't get involved with this company.



zinnia54 says: (9 years ago)
 0
1-800-711-4474 is the number, they are owned by American Greeting Cards.



zinnia54 says: (9 years ago)
 0
Bluemountain.com is owned by American Greeting Cards. The only way I got money back into my account was to call the following number, 1-800-711-4474.




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